Auto and Vehicle Insurance claims
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Get attentive support every step of your claim.
Monday to Friday: 8:30a.m. to 8p.m.
Saturday: 8:30a.m. to 4p.m.
24/7 service is also available in case of emergency. Simply call the same numbers.
Good to know
To speed up your file opening, Have the following on hand:
Your policy number
Details of the incident
A police report (if any)
Tips and advice that could help you
- Video
A better understanding of auto insurance
Insuring a vehicle - Article
Pothole damage: Claims and compensation
Insuring a vehicle - Article
Should you file an insurance claim for minor damage?
Insuring a vehicle - Article
Do you have to fix your car right away if you’re in an accident or collision?
Maintaining a vehicle
Notes and conditions
CAA-Québec Assurances refers to CAA-Quebec Auto and Home Insurance Inc., damage insurance agency. Auto and home insurance offered to CAA-Quebec members and to the clients of its group of corporations in Quebec under the name CAA-Quebec Auto Insurance or CAA-Quebec Home Insurance are underwritten by Prysm General Insurance Inc. (“Prysm”) and distributed by CAA-Quebec Auto and Home Insurance Inc. CAA-Quebec Auto and Home Insurance Inc. offers exclusively auto and home insurance products from Prysm. They are offered by CAA-Québec Assurances in Quebec only.