Member’s Handbook
Make the most of your member benefits
The more you use your card, the more you get out of your membership! It pays to learn all about the services and benefits available to you.
Make the most of your Online Account
It’s your online file and the easiest way to manage your membership. There you can, for example, change your card type, add a new member or renew your membership.
In this guide
Information on membership
Payment, renewal, reimbursement, member file, etc.
Roadside Assistance services
Services offered, eligible vehicles, conditions, etc.
Home, mobility and travel benefits
Travel agency fees, residential lockout service, etc.
Code of Conduct and other information
Privacy, communications, etc.
Download or print the guide
Notes and conditions
Handbook last updated: July 2024
CAA-Quebec and its partners reserve the right to modify or terminate the services and benefits at any time, in whole or in part, without prior notice. All amounts mentioned in this Handbook are in Canadian currency.
®: CAA and its emblem, the CAA Plus and CAA Premier emblems, as well as Approved Automobile Repair Services (AARS) and their emblems are registered trademarks of the Canadian Automobile Association, used by permission.