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In case of emergency, to renew, to find an address or a service location, you’ve come to the right place!

Member Services

Business hours:

Monday: 8a.m. to 6p.m.
Tuesday to Friday: 8a.m. to 8p.m.
Saturday: 9a.m. to 5p.m.
Sunday: 9a.m. to 2p.m.

_{*Please note that our business hours may be subject to change due to statutory holidays or other circumstances. beyond our control.}

Contact us

Requests for Roadside Assistance must not be sent by e-mail. See below how to contact us with your request.

1-800-686-9243

Request Roadside Assistance

Important message

Please take note of our service schedule for the Easter holiday. Of course, our Roadside Assistance service will remain operational 24/7.

Friday, April 3

Roadside Assistance	24h/24
Member services	9a.m. to 5p.m.
Travel Centres	9a.m. to 5p.m. _Except _{Place de la Cité: 9a.m. to 5:30p.m.} _{Montréal: 8:30a.m. to 5:30p.m.} _{Pointe-Claire: 9a.m. to 6p.m.}
Registration Centres	9a.m. to 6p.m. _Except_{Québec: 8:30a.m. to 4p.m.}_{Ste-Agathe-des-Monts: 10a.m. to 5p.m.}
Driving Schools	Close
Mobility Advisory Services	Close
Residential Advisory Services	Close
CAA-Quebec Auto and Home Insurance	8:30a.m. to 5p.m.
Travel Insurance	9a.m. to 5p.m.
Accident Insurance	Close
Life and Health Insurance	Close
Pets Insurance	Close
Administrative offices	Close

Saturday, April 4

Roadside Assistance	24h/24
Member services	9a.m. to 5p.m.
Travel Centres	Close _Except _{Brossard: 10a.m. to 5p.m.} _{Gatineau: 9a.m. to 5p.m.} _{Québec: 9a.m. to 3p.m.} _{Place de la Cité: 9a.m. to 5p.m.} _{Sherbrooke and} _{Terrebonne: 10a.m. to 4p.m.}
Registration Centres	Close
Driving Schools	Open
Mobility Advisory Services	Close
Residential Advisory Services	Close
CAA-Quebec Auto and Home Insurance	8:30a.m. to 4p.m.
Travel Insurance	9a.m. to 2p.m.
Accident Insurance	Close
Life and Health Insurance	Close
Pets Insurance	Close
Administrative offices	Close

* Note for Sainte-Foy only: On Saturdays, although the shop and member services — including the production of international driving permits and passport photos — are available from 4 p.m. to 5 p.m., the travel agency is closed.

Sunday, April 5

Assistance routière	24h/24
Service aux membres	Close
Centres Voyages	Close
Centres d’immatriculation	Close
Écoles de conduite	Close
Services-conseils en mobilité	Close
Services-conseils en habitation	Close
Assurances auto et habitation	Close
Assurance voyage	Close
Assurance accident	Close
Assurance vie	Close
Assurance animaux	Close
Bureaux administratifs	Close

Monday, April 6

Assistance routière	24h/24
Service aux membres	9a.m. to 2p.m.
Centres Voyages	Close
Centres d’immatriculation	Close
Écoles de conduite	Close
Services-conseils en mobilité	Close
Services-conseils en habitation	Close
Assurances auto et habitation	8:30a.m. to 8p.m.
Assurance voyage	9a.m. to 5p.m.
Assurance accident	Close
Assurance vie	Close
Assurance animaux	Close
Bureaux administratifs	Close

Roadside assistance

Ask for a service

Please note that CAA Go members can only make a request by phone.

Toll free

1-800-222-4357

Montréal area

514-861-1313

Request Roadside Assistance

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Services | Eligible vehicle

Find contact information for our services and points of service

For your next trip, for vehicle registration, maintenance or inspection, or even for your home renovations or maintenance. Remember to check our opening hours before visiting us.