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Home Insurance claims

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Valuable help right when you need it.

A dedicated team is just a phone call away

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Someone will assist you every step of the way. 

Monday to Friday: 8:30a.m. to 8p.m. 
Saturday: 8:30a.m. to 4p.m. 

Have an emergency? A team is always standing by, even after hours.

418-704-8870
1-844-866-3434

Good to know

To speed up your file opening, Have the following on hand: 

  • Your policy number 

  • Details of the incident 

  • A police report (if any) 

Tips and advice that could help you

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Remember to insure gifts and valuables!

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Notes and conditions

CAA-Québec Assurances refers to CAA-Quebec Auto and Home Insurance Inc., damage insurance agency. Auto and home insurance offered to CAA-Quebec members and to the clients of its group of corporations in Quebec under the name CAA-Quebec Auto Insurance or CAA-Quebec Home Insurance are underwritten by Prysm General Insurance Inc. (“Prysm”) and distributed by CAA-Quebec Auto and Home Insurance Inc. CAA-Quebec Auto and Home Insurance Inc. offers exclusively auto and home insurance products from Prysm. They are offered by CAA-Québec Assurances in Quebec only.